Pier 5 Hotel

The hotel was very nice and comfortable, but there were a few shortfalls. Staff kept directing me to the wrong floor when I asked how to get to the vending machine. I asked for more wash cloths and towels and they were brought to me quickly, but the towels were hand towels, not towels for drying after a bath/shower. There was no information in the room regarding restaurants or hotel amenities, and when I went to the desk to ask about food they could not provide any information or pamphlets concerning my issue. There was no (alarm) clock in the room! Several electrical appliances were not plugged in. I had to plug them in myself. The website stated that there would be 2 complimentary bottles of water in the room per day, but when we arrived we were told that the water would cost $10 per day (even if we only opened 1 bottle)! We were only staying for 1 night, so there was no way I was going to pay $10 for a bottle of water. After the mistakes that were made with the towels that I requested, the attendant still expected a tip! ...read more

Very pleasant and clean facility. We only stayed one night, but the room was comfortable and employees were friendly. We were part of a group cruising from Baltimore the following day, and the lobby and Crabby Hour gave us a nice venue to gather as a group the night before. ...read more

Great place , convenient, clean, classy hotel.

The staff goes out of their way to make sure you enjoy your stay.

ice place to stay.